Terms & Conditions

Please read these Terms & Conditions carefully before using the H MAC PETZ website. By accessing or using this website, you agree to be bound by these terms.

1. Website Usage

This website is provided to showcase products available at our H MAC PETZ store in Madurai and to allow visitors to contact us with enquiries. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, this website by any third party.

2. Product Information

We aim to keep product names, descriptions and categories on this website as accurate and up to date as possible. However, product formulations, packaging and specifications may change from time to time, and we recommend confirming current details with our store before making a decision.

3. Pricing

Prices displayed on this website are indicative and may change without prior notice due to supplier pricing, taxes or other factors. The final price applicable to a purchase will be the price confirmed at our store or at the time of your enquiry.

4. Product Availability

Product availability shown on this website (such as "In Stock" or "Out of Stock") is updated periodically but may not always reflect real-time stock levels. Please contact us by phone or WhatsApp to confirm availability before visiting our store for a specific product.

5. Product Images

Product images are used for illustrative purposes and may occasionally differ slightly from the actual product due to packaging updates or photography limitations. Where a product image is not yet available, a placeholder image will be shown.

6. Enquiries

This website currently operates as a product showcase and enquiry platform. You can browse products, view pricing information, and contact us via our contact form, phone or WhatsApp to ask questions or place an enquiry. This website does not currently process online orders, online payments, or checkout transactions.

7. Payments

As this website does not offer online checkout, all payments for products are handled directly at our physical store or as otherwise agreed with our team, and are not processed through this website.

8. Returns & Refunds

As purchases are completed in person at our store rather than through this website, any return or exchange requests should be discussed directly with our staff at the time of purchase, in accordance with our store's standard practices.

9. Intellectual Property

The H MAC PETZ name, logo, and the content, layout and design of this website are the property of H MAC PETZ unless otherwise noted, and may not be copied, reproduced or used without our prior written permission.

10. Limitation of Liability

While we make reasonable efforts to keep this website accurate and available, H MAC PETZ shall not be liable for any indirect, incidental or consequential loss arising from the use of, or inability to use, this website or the information contained on it.

11. External Links

This website may contain links to third-party services such as Google Maps or WhatsApp. We are not responsible for the content, accuracy or privacy practices of these external services.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of this website after changes are posted constitutes acceptance of the revised terms.

13. Contact Information

For any questions about these Terms & Conditions, please contact us:

• Phone: 098439 01231
• Email: info@hmacpetz.in
• Address: Alanganallur Main Road, Sikkandar Savadi, Koodal Nagar, Madurai, Kovil Pappakudi, Tamil Nadu - 625018